Bill has over 40 years of information technology and large-scale systems planning, procurement and operations experience. He is a recognized authority on Medicaid, Medicare, and Managed Care systems management leadership and is a specialist in business process optimization. Bill is knowledgeable of all programmatic, compliance, and operational requirements for federal government benefit programs including Medicaid, SNAP, TANF. and other human services programs. He is a Subject Matter Expert on eligibility determination, primary source verification, benefit design, program integrity, and financial reporting.

Bill has held C-level leadership positions in two health information technology startup companies. He is a recognized expert in health information exchange and standards-based clinical integration. Bill was the founder and CIO of a Medicare Prescription Drug Plan, licensed in Arizona and contracted with CMS in 26 states. His current focus is on strategic planning and organizational development, procurement, quality assurance, and client support.

Bill was a Partner in Fox Systems (now NTT Data Services) and managed the state government consulting line of business-to-state Medicaid, health, and human services programs in 36 states. He was client executive to some of the largest Medicaid and human services accounts, including California, Arizona, Tennessee, Florida, and Oregon. Bill was also an executive contributor to the Centers for Medicare and Medicaid Services (CMS) Medicaid Information Technology Architecture (MITA) business process model, developed by Fox Systems under contract to CMS.

Bill has worked for Intervoice since 2011, and has been a principal contributor to the the planning, funding, and implementation of the Medicaid Enterprise System (MES) components and early stages of the Puerto Rico Health Information Exchange (PRHIE).